Before calling for service...

Before contacting us for service please check the following:

  • Have all the items in the General information & tips article been checked and adhered to?
  • Has the main isolating switch/circuit breaker been turned off to reset the system?
  • If the outdoor unit will not operate, is the thermostat set too high in summer or too low in the winter?
  • Is the filter clean?
  • Have any fuses in the switchboard blown?
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